Front Desk Receptionist/Scheduler
Chestnut Hill Endodontics Chestnut Hill Endodontics Chestnut Hill, MA Chestnut Hill, MA Full-time Full-time From $600 a week From $600 a week Single Doctor (Dr.
Kevin Peterson) Endodontic practice looks for a reliable and adaptable front desk receptionist.
With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
You will be one person of a two person team.
Our current receptionist is leaving but can provide training for the role.
Hours:
Monday - Thursday 9:
00am-4:
00pm (sometimes out earlier) Fridays 9:
00am-1:
00pm Location:
We have a lovely boutique dental office in the desirable Chestnut Hill area, right across from The Street which has multiple restaurants, cafes, stores, and more! The building has 24/7 management, a private employee lot, and other highly esteemed medical offices alongside us.
Responsibilities (included but not limited to):
Answering a two line office phone (taking calls, putting callers on hold when needed, taking messages, checking voicemails, etc) Scheduling patients using EagleSoft (will train if needed but its a very basic and easy system to use) Maintaining email account (deleting spam, replying as able, etc.
) Greeting and assisting patients with paperwork Maintaining frequently used documents, making sure enough are printed out and ready to be used Following up with patients after their root canal treatment to monitor their progress viz phone or email Maintaining the cleanliness and organization of the front desk/reception area (Cleaners come in every night to clean, so really just making sure things looks tidy throughout the day) Scanning in documents to patient profiles and mailing billing statements and dental claims Keeping items in stock such as printer paper, sticky notes, pens, tissues, etc.
(There is a FedEx in the building we buy most supplies from, and a CVS or Star Market across the street as well) Receiving packages and opening/putting items away as needed Assist walk-in referrals from offices in building by either finding the time that day or setting up a future appointment Assist with questions about insurance, medications, treatments, etc.
Review and educate patients on treatment plans and financial responsibilities Processing card payments over phone and in person using a Clover Processing monthly payments plans and keeping track of balances owed We have a nice sunny office and enjoy keeping multiple plants around, so someone that can care for/water these as needed would be great Perform other related job duties as assigned
Experience:
Experience with front desk roles preferred Friendly and patient demeanor Excellent customer service skills Ability to think and problem solve independently Excellent computer and typing skills Clear speaking and telephone voice Ability to multitask
Benefits:
Paid time off (vacation, sick time, etc.
) Work half days on Fridays and weekends off Free employee parking lot Freedom to work on own personal projects at desk as needed as long as appropriate in free time PLEASE DO NOT CALL THE OFFICE WITH QUESTIONS OR ANYTHING RELATED TO THIS JOB POSTING.
I WILL NOT BE ABLE TO HELP YOU DURING WORK HOURS.
PLEASE EMAIL WITH ANY QUESTIONS AND I WOULD BE HAPPY TO SET UP A SCHEDULED PHONE CALL IF NEEDED.
THANK YOU! Job Type:
Full-time Pay:
From $600.
00 per week Healthcare setting:
Dental office Schedule:
Monday to Friday Ability to commute/relocate:
Chestnut Hill, MA 02467:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Kevin Peterson) Endodontic practice looks for a reliable and adaptable front desk receptionist.
With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
You will be one person of a two person team.
Our current receptionist is leaving but can provide training for the role.
Hours:
Monday - Thursday 9:
00am-4:
00pm (sometimes out earlier) Fridays 9:
00am-1:
00pm Location:
We have a lovely boutique dental office in the desirable Chestnut Hill area, right across from The Street which has multiple restaurants, cafes, stores, and more! The building has 24/7 management, a private employee lot, and other highly esteemed medical offices alongside us.
Responsibilities (included but not limited to):
Answering a two line office phone (taking calls, putting callers on hold when needed, taking messages, checking voicemails, etc) Scheduling patients using EagleSoft (will train if needed but its a very basic and easy system to use) Maintaining email account (deleting spam, replying as able, etc.
) Greeting and assisting patients with paperwork Maintaining frequently used documents, making sure enough are printed out and ready to be used Following up with patients after their root canal treatment to monitor their progress viz phone or email Maintaining the cleanliness and organization of the front desk/reception area (Cleaners come in every night to clean, so really just making sure things looks tidy throughout the day) Scanning in documents to patient profiles and mailing billing statements and dental claims Keeping items in stock such as printer paper, sticky notes, pens, tissues, etc.
(There is a FedEx in the building we buy most supplies from, and a CVS or Star Market across the street as well) Receiving packages and opening/putting items away as needed Assist walk-in referrals from offices in building by either finding the time that day or setting up a future appointment Assist with questions about insurance, medications, treatments, etc.
Review and educate patients on treatment plans and financial responsibilities Processing card payments over phone and in person using a Clover Processing monthly payments plans and keeping track of balances owed We have a nice sunny office and enjoy keeping multiple plants around, so someone that can care for/water these as needed would be great Perform other related job duties as assigned
Experience:
Experience with front desk roles preferred Friendly and patient demeanor Excellent customer service skills Ability to think and problem solve independently Excellent computer and typing skills Clear speaking and telephone voice Ability to multitask
Benefits:
Paid time off (vacation, sick time, etc.
) Work half days on Fridays and weekends off Free employee parking lot Freedom to work on own personal projects at desk as needed as long as appropriate in free time PLEASE DO NOT CALL THE OFFICE WITH QUESTIONS OR ANYTHING RELATED TO THIS JOB POSTING.
I WILL NOT BE ABLE TO HELP YOU DURING WORK HOURS.
PLEASE EMAIL WITH ANY QUESTIONS AND I WOULD BE HAPPY TO SET UP A SCHEDULED PHONE CALL IF NEEDED.
THANK YOU! Job Type:
Full-time Pay:
From $600.
00 per week Healthcare setting:
Dental office Schedule:
Monday to Friday Ability to commute/relocate:
Chestnut Hill, MA 02467:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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